Appointment Booking
Managing appointment requests across three branches was time-consuming, and without a single online booking system, patients received an inconsistent booking experience.
Dental Aesthetic
We built the website, patient app and clinic system that let Dental Aesthetics patients book and manage visits without calling reception.
. Industry
Dental Care and Facial Aesthetics
. Services
Website, App & Dashboard Development
. Services
Website, App & Dashboard Development
. Industry
Dental Care and Facial Aesthetics
We built the website, patient app and clinic system that let Dental Aesthetics patients book and manage visits without calling reception.
Performance Overview
61%
Faster Appointment Handling
99.9%
Platform Availability
3
Connected Clinic Locations
30+
Treatments Presented Digitally
What We Found When We Started
Multi-Branch Management
All three branches required one system to schedule appointments, manage staff and doctor profiles, and show each team member only the information relevant to their role.
Patient Self-Service
Patients wanted to check treatments, confirm appointments and manage their accounts, including deletion, online instead of calling reception, but no digital option existed.
Treatment Discovery
The clinic offers many dental and facial cosmetic procedures, but visitors could not easily find treatment details, doctor profiles or consultation steps before contacting the clinic.
Treatment Planning
The clinic required standardized patient records, with every visit linked to a treatment plan, so reception and clinical staff always had the same up-to-date information.
Patient Communication
The clinic needed a clear channel to share appointment and treatment updates, so patients stayed informed without having to call or visit the front desk.
What We Did: Milestone by Milestone
Initial Milestone
Treatment-Focused Website Development
Designed a website experience that clearly communicates dental services and directs visitors toward relevant appointments and consultation inquiries.
Organized treatment categories for easier service discovery
Structured doctor profiles and clinic information
Simplified appointment booking and consultation inquiries
Made it easier for visitors to find the right dentist or facial esthetician
Initial Milestone
Patient App & Appointment Management
Developed a dental application that provides a personalized channel for patients to access their appointments, manage their accounts, and communicate with the dental clinic.
Built a simple workflow for viewing and booking appointments
Connected patient accounts with relevant practice information
Organized treatment details and plans for easy mobile access
Added account controls, including account deletion
Initial Milestone
Clinic Coordination & Patient Records
Developed a shared patient management system that keeps reception and clinical staff across all three locations working from the same information.
Brought patient information into a common workspace
Connected appointments with relevant patient information
Facilitated access to treatment plans and consultation information
Implemented role-based access for administrative and clinical users
Initial Milestone
Treatment Information & Consultation Journeys
Organized the digital experience around services that patients are likely to research prior to selecting a dental practice.
Grouped dental and facial aesthetic treatments into well-defined categories
Linked patients' portfolios to service information
Added new channels for online consultation requests
Supported international patients researching treatments before they travel
Initial Milestone
Admin Dashboard & Daily Operations
Created an admin dashboard that helps clinic management monitor appointments, patient information and activity across branches.
Organized staff attendance for appointments
Gave managers a daily view of upcoming appointments
Improved visibility across all clinic locations
Brought routine administrative activities into one interface
Our Core Stack
Front-end
React.jsNext.jsReduxGraphQLTypescript
Back-end
Nest.jsAWSNode.jsREST API’SExpress
Database
PostgreSQLRedisMongoDBMySQL
React.jsNext.jsReduxGraphQLTypescript
Nest.jsAWSNode.jsREST API’SExpress
PostgreSQLRedisMongoDBMySQL
Deliverables
Treatment-focused dental website with clear service navigation
Mobile app for patients to manage appointments and access their account
Centralized patient management system
Shared clinic data across all three locations
Online appointment booking
Organized doctor profiles and treatment details
Patient records linked to treatment plans
Admin dashboard for daily clinic operations
Patient account controls
Online consultation inquiry pathways for prospective patients
Mobile-friendly access for local and international visitors
Role-based access for administrative and clinical staff
Trusted Performance with Proven Results
3
Digital Touchpoints: Website, Patient App & Clinic System
2
Specialties: Dental Care & Facial Aesthetics
1
Shared Patient Record Across All Branches
24/7
Online Booking & Account Access
100%
Mobile-Friendly Patient Experience
“Our clinics, patient bookings and administrative tasks now run through one streamlined, organized system.”
— Operations Team, Dental Aesthetics
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Have a Vision?
Looking to strengthen your clinic's online presence and patient engagement? Talk to us about a dental website and platform built around your clinic's workflow, through our web development, mobile app development and custom software development services.
